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Welcome to the website of the Funeral Consumers Alliance of Western Massachusetts (FCAWM). We hope you will find the information you seek about how  you can choose meaningful, dignified, and affordable final arrangements: including funeral or memorial services, care of the body, and disposition of human remains (including burial, cremation or donation).

Major Page links are listed in the site menu above (including a site map).

Page Subtopic links are indexed in sidebar to the right of some pages.

Recent addition links are indexed in sidebar to the right of Home only. ➙

After exploring our website, please let us know if there is information you were unable to find, questions you have, or suggestions for improving this website.

Thank you.

About Us

Here you will find general information about the Funeral Consumers Alliance of Western Massachusetts and what to expect from this website plus some occasional news items.

See index of About Us page topics in sidebar at right ➙

Advice You Can Trust

The Funeral Consumers Alliance of Western Massachusetts is a non-profit educational organization dedicated to helping our neighbors make funeral or memorial arrangements that are dignified, meaningful and affordable. 

We achieve this goal through consumer education outreach, including group presentations, funeral home price surveys, our newsletter and other printed materials, and individual consultations. …

Planning Ahead

Planning Ahead - THE NEED FOR ADVANCE PLANNING

Have you considered what immediate decisions must be made by your family when you die?


Have you and your family discussed these decisions and arrived at an understanding?


Do your present plans provide for memorial or funeral arrangements that you and your family would really want?


Facts and FAQs

Did you know . . . ?


• Most individuals never share their funeral or burial wishes with their family members. FCAWM members receive forms and instructions on how to communicate this information, sparing relatives from difficult, expensive decisions.


Speaker for your Group

We can supply a SPEAKER FOR YOUR GROUP

A volunteer from the Funeral Consumers Alliance of Western Massachusetts will discuss:

- How to plan ahead for dignified yet affordable end-of-life services

- How to deal with the funeral industry

- What the consumer should know about the Federal Trade Commission's Funeral Rule and other funeral related laws

Upcoming Projects/Events

Upcoming projects and events


- Newsletter, edited by President Sandy Ward, is published twice a year.

See our newsletter


Working to establish Green Burial options in Massachusetts

Carol Coan heads our Green Burial Committee

Check out their own website at

News Items

Watch an Interview On March 28, 2012, FCAWM President Sandy Ward was interviewed by Mary Wheelan for the "From the Center" program on Frontier Community Access Television (FCAT), South Deerfield, MA.

To watch the resulting video, go to FCAT website Video on Demand

Newsletter Page

Members receive a printed copy of each newsletter at their home address. 

See link below to an online version in pdf file format. Click here if you need to download the free Adobe reader for pdf files.

NEW Spring 2013 Newsletter Note: this large file may take a little time to download and open.…

Board Meetings

Board Meeting Schedule

All interested people welcome!


Please bring your ideas and join the volunteers who have stepped forward to help with the mission of this organization.

The Next Board Meeting is:

Monday, June 10, 2013 at 10:00 a.m.

The meeting will be at

Annual Meeting

OUR MOST RECENT ANNUAL MEETING WAS HELD
Sunday October 21, 2012

2:00 - 4:00 p.m. 
Clarion Hotel, Northampton One Atwood Drive, Northampton, MA (just off Exit 18 from Route 91)

SPEAKER:  Gail Rubin.
This nationally known author and speaker will give a humorous and informative presentation based on her book: 

Annual Meeting Archives


What You Should Know Before You Go

BEFORE VISITING ANY FUNERAL HOME or considering any online or television advertising , we strongly recommend that consumers consider the following as minimum preparation.

See index of "What You Should Know" topics in sidebar at right ➙

Funeral Rule of the FTC

- The first link below is to an excellent series of articles that present the basics that a consumer most needs to know to begin planning final arrangements. It includes an introduction to the so called Funeral Rule. The page also includes links to a choice of two downloadable publications (a complete Consumers Guide to Funeral Planning and a shorter version).

Massachusetts Consumer Facts

Consumers Guide to Planning a Funeral

A very brief primer on what the Massachusetts consumer should consider before talking with a funeral director. It includes a brief section on Pre-Paid ("Pre-Need") Funeral Arrangements.

BEFORE ENTERING INTO ANY PRE-NEED CONTRACT, please think about the FCA general position on pre-need contracts: 

Funeral Homes Listing

BEFORE VISITING ANY FUNERAL HOME, we strongly recommend that consumers read our information regarding the Funeral Rule and Massachusetts Consumer Facts.


Below is a list of all Western Massachusetts funeral homes known to us with contact information. Please inform us of any omissions or errors by e mail


2012 Funeral Home Price Survey

2012 Funeral Home Price Survey

   Every two years FCAWM surveys funeral homes in Western Massachusetts to obtain General Price Lists (GPL). Funeral homes are required by the Federal Trade Commission’s Funeral Rule (revised 1994) to provide a General Price List to anyone who visits in person and inquires about funeral services and to provide specific prices if they are requested by phone. …

Crematories

Crematories

Note: Most of this page is devoted to crematories located within Massachusetts (and one in New Hampshire), all of which presently require that arrangements be made through a funeral home, rather than through the crematory itself


At the bottom of the page, see information on the Vermont-based Eternal Blessings Cremation Service

Casket Retail Outlets

Casket Retail Sales Outlets

The Federal Trade Commission's Funeral Rule requires that funeral homes permit the consumer to purchase a casket from a separate source without imposing any additional charge for doing so. As always, we recommend comparison shopping before making a purchase. Be sure that the retail outlet is, in fact, charging less than the funeral home would charge for a comparable item.…

Brochures

We offer educational brochures on a variety of topics. The brochures are free; however, your donation will help to offset our costs of duplication and mailing.

______ The Cremation Option in Western Massachusetts (FCAWM)

______ Funeral Home Price List for Western Massachusetts (FCAWM)

______ Funeral or Cremation Checklist (FCAWM)

Workshop on Funeral Planning at GCC

Credit-free workshop at 
Greenfield Community College

Watch below for information on the next offering:

Funeral Planning for the Living

  If you had died yesterday . . .

. . . what kind of casket would your survivors be choosing for you?  Is it what you’d want?  Is there something else you’d prefer? 

. . . how much would the funeral they’d be planning for you cost?…

Speaker for your Group

Confused? It is a lot to take in just from reading the information online or in printouts.


We can supply a speaker for your group on the topic of

"What You Should Know ... Before you Go" issues.


A volunteer from the Funeral Consumers Alliance of Western Massachusetts will discuss:

- How to plan ahead for dignified yet affordable end-of-life services

Join Us

BECOME A MEMBER


How you benefit . . .

• You get advice from a group of knowledgeable volunteers who are not in the business of selling funeral services.

• You gain information on options for body disposal—conventional burial, “green” burial, cremation, donation of organs or the whole body, home funerals, and more.

Links Page

We hope the following short compendium of  links will prove helpful, particularly the Massachusetts-specific sites.  A much more comprehensive list of links can be found on the national FCA website http://www.funerals.org/

Note: The Green Burial Committee of the Funeral Consumers Alliance of Western Massachusetts (FCAWM)  now has its own website at 

Contact Us

-  to ask us a question or to provide us with information

-  to volunteer to help with our efforts

-  to inform the webmaster of problems, corrections, or suggestions


e mail us


Or phone us at 

413-774-2320


Or send us a letter at

FCAWM

P. O. Box 994

Greenfield, MA 01302-0994

Site Map

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