We offer speakers for groups and are pleased to share information with community members. Upcoming talks include Sept. 21 at the South Hadley Public Library (see below), Sept. 29 at the Longmeadow Library, and October 18 with the Chester Council…

We are pleased to announce results of our 2022 project to collect and compare prices for funeral home services in Western Massachusetts. We obtained prices from 81% of the funeral home locations, a high response rate. Results are published today…

We are pleased to announce an improved and updated directory of funeral home locations in Western Massachusetts. The directory is now in a sortable table, making it easy to sort the list by County, or Town, or Funeral Home Name….

The Wall Street Journal has published an informative article about building your own coffin. It is on the front page of the July 19, 2022 print issue. Here is the link to the digital version posted 7/18/22, with audio. One…

A revised Consumer Fact Sheet for Funeral Planning is now posted on Mass.gov, linked from this page. This 6-page document from the Massachusetts Board of Registration in Embalming and Funeral Directing (“EM Board”) can be viewed directly at https://www.mass.gov/doc/em-board-consumer-fact-sheet/download Our organization…

Washington, D.C. – On Tuesday, June 21, 2022, the Consumer Federation of America (CFA) and the Funeral Consumers Alliance (FCA) released the results of a new consumer survey on the public’s attitudes towards funeral price disclosure and other funeral services. CFA…

On Tuesday, June 7 at 10 AM the Holyoke Public Library will host “Choices in Final Arrangements” with FCAWM speaker Sandy Ward. The public is invited to come in person (Community Room, 250 Chestnut Street, Holyoke) or view it online….

We invite you to read our Spring 2022 Newsletter, which includes news of progress in 2022, some history to put our 60 years in context, and an article by our president about lessons learned from two recent deaths in her…

The national Funeral Consumers Alliance (FCA) invites the public to a workshop on basic funeral planning, Monday, May 23, 3:00 pm Eastern Time, via Zoom. You’ll learn: How to find a reasonable price by shopping around All the things you…

Consumers are warned to avoid the online marketer “Heritage Cremation Provider.” Its website can seem convincing, but this company has no legal basis for operating here in Massachusetts. The Federal Trade Commission (FTC) issued a press release on Friday April…