Federal Rules

The Funeral Rule, enforced by the Federal Trade Commission (FTC), makes it possible for you to choose only those goods and services you want or need and to pay only for those you select, whether you are making arrangements when a death occurs or in advance. The Rule allows you to compare prices among funeral homes, and makes it possible for you to select the funeral arrangements you want at the home you use.

 

On the Federal Trade Commission (FTC) website, you'll find a series of informative articles under the title Shopping for Funeral Services 

http://www.consumer.ftc.gov/articles/0070-shopping-funeral-services

  • Funeral Planning Tips
  • The FTC Funeral Rule
  • Funeral Costs and Pricing Checklist
  • Types of Funerals
  • Buying a Cemetery Site
  • Planning your own Funeral 
  • Funerals Terms and Contracts 


In 2013 FTC updated the following booklets, available free from us or them:

  • Shopping for Funeral Services (32 pages, 5.5"x8.5")
     (Formerly, Funerals: A Consumer Guide)
  • Compra de servicios fúnebres (Spanish version of the above)
  • Paying Final Respects: Your Rights When Buying Funeral Goods & Services (12 pages, 5.5"x8.5") 
  • El último adiós: Sus derechos cuando compra bienes y servicios fúnebres  (Spanish version of the above)


The FTC also presents a more complete guide (49 pages) and a video telling funeral directors what they must do when dealing with consumers.

Complying with the Funeral Rule: 

http://business.ftc.gov/documents/bus05-complying-funeral-rule 


FTC Funeral Rule Video  
http://business.ftc.gov/multimedia/videos/complying-funeral-rule


The link below takes you to a page where you can file a complaint with the FTC if you feel that a funeral director has not complied with the funeral rule.

File a complaint with the FTC: https://www.ftccomplaintassistant.gov/