Federal Rules

- The first link below is to an excellent series of articles that present the basics that a consumer most needs to know to begin planning final arrangements. It includes an introduction to the so called Funeral Rule. The page also includes links to a choice of two downloadable publications (a complete Consumers Guide to Funeral Planning and a shorter version).

Shopping for Funeral Services - from the Federal Trade Commission (FTC) http://www.consumer.ftc.gov/articles/0070-shopping-funeral-services

- The link below is to the FTC Funeral Rule Video that emphasizes to funeral directors just some of the things they must do when dealing with consumers. 

FTC Funeral Rule Video  

- The following links to more detailed information telling funeral directors what they must do when dealing with consumers.

Complying with the Funeral Rule: 

- The link below takes you to a page where you can file a complaint with the FTC if you feel that a funeral director has not complied with the funeral rule.

File a complaint with the FTC: https://www.ftccomplaintassistant.gov/